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Be A Business Disruptor
We're all living through a period of significant disruption. When the seas are rough, the temptation is to hunker down, batten dow... More
Negotiating Tips
Have you ever employed the initial appearance of weakness as a tactic in a negotiation? It can be a great way to gather valuable... More
Benefits of Being Small
A couple of weeks ago, I visited a small, independently owned pharmacy. I know that's quickly becoming a rarity, but I'm glad I did. I've been to th... More
Effective Social Media
Social media has become an integral part of our day-to-day lives. Businesses of all size and shapes have started making the mo... More
Improve Your Cash Flow
If you have historically allowed your clients to pay you after thirty or sixty days, you may find it hard to change their habit. Ensure y... More
The Value of Customer Service
Customer service is not always on our minds as leaders. It's often seen as a cost, and little else.   Wh... More
Always Be Closing
Did you know that almost 2/3 of sales reps do not close? Yes, that's true! I surveyed for a Fortune 500 company, and the Vice President of Sales Opera... More
Considering Selling Toys?
WELL it is no secret that Toys R Us, the premier purveyor of everything toys and fun is gone and it does make you wonder what happened. The iconic brand had purchased the fabl... More
Hiring Seasonal Employees
IT’S about that time to start planning and preparing your holiday schedules for your stores. This year it looks l... More
Getting Return Shoppers
One of the primary pillars upon which most of the retail stores thrive upon happen to be customer satisfaction. And for achieving that there are a number of factors t... More