• IDEA EXCHANGE

• TOP MISTAKES SALESPEOPLE MAKE

  Question: What do many new spokespeople at technology companies have in common? Answer: they make similar mistakes and fall into similar traps. Based on my experience as a media trainer, the most common ones include: 1. Misunderstanding the Media. Too many spokespeople confuse PR opportunities with free adv

• MANAGING SMALL PROJECTS, NOT AS EASY AS YOU WOULD THINK

  Some people think that managing small projects is easier than managing big projects. They are right, unless the economies of the scale require you to managing a number of these small projects at the same time. In that case, handling a small project is lot harder than handling a big project. Small projects even though mostly overloo

• IS RUDE CUSTOMER SERVICE RUINING YOUR BUSINESS? TAKE THIS QUIZ.

  Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the people who represent you lack proper manners? Do you know how many clients are turned off by employees who would rather carry on a conversation with each other than with the person who came to purchase your service

• Understanding Customer Service

    Customer service is a term used in a variety of contexts and situations to describe the provision of goods or services, delivered in a satisfactory way. Huge amounts of academic work has

• WAYS TO IMPROVE YOUR WEBSITE TRAFFIC

  Today there are many social networking sites such as Facebook attracting many users to their sites. Due to this reason the website owners are realizing the need to increase website traffic. But there are few website owners who do not have any idea how to improve web traffic. In this article some proven techniques are mentioned which will not

• Making E-Mail Marketing Work

  If marketing ROI is measured by the number of qualified leads generated per dollar spent, then making sure your email marketing campaign reaches its intended audience is of paramount impor

• STARTING A SUCCESSFUL AND PROFITABLE ONLINE BUSINESS

  If you’re looking to start an online business there are 3 big decisions you’ll need to make first in order to give your business a successful start. Obviously much consideration will need to be given to variables such as startup costs, equipment needs, and even your own skill sets. However before you even get this far you will fi